Within this facility

The bright and open hotel front desk is located on the second floor, up the stairs from the front entrance of the building.
Check-in and check-out procedures, some amenities, and restaurant reservations can be handled here.

You can read a book in the lounge and feel the four seasons.
Relax with some delicious coffee brewed with groundwater from Mt Iwasuge.
Free coffee, tea, and Japanese tea for guests(Winter period: 3pm to 6pm)

Picture books and toys are available.
Guests staying at the hotel can use it free of charge.

There is also a souvenir corner featuring Nagano and Shiga Kogen products, as well as snacks, ice cream, etc.

A multipurpose room that can be divided into four sections.
This is a place to store luggage and change clothes for early arrivals and late departures only in winter.

It also serves as a drying room, so please use it as a locker for skis, boards, and boots.
Any available locker is fine.Please read the instructions on how to set your PIN carefully before using the service.
We do not offer rental skis, snowboards, clothing, etc.
Please use the Snow Can Rental Shop located on the first floor of Diamond Restaurant, a 2-minute walk from the hotel.
https://snowcan.com/

Please feel free to use the free ice maker.

There is a washing machine and dryer.(For a charge)
After use, please collect your laundry promptly so that the next person can use it.
Detergent is available for purchase at the front desk.