Q&A

We have compiled a list of frequently asked questions.

Frequently asked questions and answers

【Hotel facilities / Equipment】
What about heating during the winter?
The entire building is centrally heated.
The heaters in your room can be turned on and off and the fan speed can be adjusted.
Heating may be…Continue reading
【Hotel facilities / Equipment】
Do you have hair dryers and humidifiers available for rental?
Hairdryers are available for rental next to the front desk.
Humidifiers are available for rental at the front desk.(Both are available in li…Continue reading
【Hotel facilities / Equipment】
Are there ski locker rooms?
There is a ski locker room on the first floor.
There are lockers for skis, snowboards and boots.
These are personal lockers, so please set a…Continue reading
【Hotel facilities / Equipment】
Is there a toilet in the room?
All rooms are equipped with Western-style toilets with washlets.
【Hotel facilities / Equipment】
Is this facility barrier-free?
There are two elevators in the facility, but there are stairs in various places and wheelchair access is restricted.
【Hotel facilities / Equipment】
Is Wi-Fi available?
Available free of charge in all rooms and throughout the facility.

Please contact us if you have any questions.

0269-34-2520