Q&A

We have compiled a list of frequently asked questions.

Frequently asked questions and answers

【Others】
Are there ski rentals?
Ski equipment, snowboards, and ski wear are not available for rent at the hotel.
A 2-minute walk from the hotel.Please use the "SnowCan" ren…Continue reading
【Others】
I heard there are wild monkeys?
Wild monkeys live in Shiga Kogen.
They will enter guest rooms through windows to scavenge for food, so please make sure to close and lock th…Continue reading
【Others】
Do you handle TA-Q-Bin (delivery service) delivery?
We can also accept and send packages via TA-Q-Bin (delivery service) service (at the courier service TA-Q-Bin (delivery service) area in fro…Continue reading

Please contact us if you have any questions.

0269-34-2520