Q&A

We have compiled a list of frequently asked questions.

Frequently asked questions and answers

【Others】
Are there ski rentals?
Rental ski sets and ski wear are available.
There are no snowboard rentals
Please apply at the front desk.
However, our hotel rentals are qu…Continue reading
【Others】
I heard there are wild monkeys?
Wild monkeys live in Shiga Kogen.
They will enter guest rooms through windows to scavenge for food, so please make sure to close and lock th…Continue reading
【Others】
Do you offer courier services?
We can also store parcels at the parcel drop off area in front of the ski locker room, and deliveries can be made from the hotel.(Kuroneko Y…Continue reading

Please contact us if you have any questions.

0269-34-2520