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Q&A

We have compiled a list of frequently asked questions.

Frequently asked questions and answers

  • Information on surrounding area

    Are there any places to eat outside the hotel?

    A Western-style pub called "merge" is located on the first floor of the hotel.Visitors are also welcome.
    There are several restaurants in IcContinue reading
  • Information on surrounding area

    What are the lift opening hours?

    Lift operating hours are from 8:30 to 16:30.
    Opening hours may change depending on the amount of snow and lifts.
    Night games are from 18:30 Continue reading
  • Information on surrounding area

    Can I walk to the ski resort?

    Across the parking lot in front of the hotel is Diamond Ski Resort(2-minute walk)
    The Family Ski Resort is 300m to the left of the hotel.(3-Continue reading
  • Information on surrounding area

    I'd like to go to Jigokudani Yaen-Koen.

    You cannot drive to Yaen Koen.There are two ways to get there: via Kanbayashi (25 minutes by car + 25 minutes on foot) and via Jigokudani paContinue reading
  • Information on surrounding area

    About the Hospital

    Ichinose Clinic is a 2-minute walk away.(Winter only.Year-end and New Year holidays and weekends only)
    There is also a clinic about 25 minutContinue reading
  • Information on surrounding area

    Are there any convenience stores or ATMs nearby?

    There is a convenience store (only available in winter) within walking distance.
    The post office ATM is located in Hasuike Area, about a 10-Continue reading
  • Information on surrounding area

    How do I travel between ski resorts?

    You can travel to Mt Yakebitai and Sun Valley Snow Resort by ski lift while wearing your skis.
    To get to Kuma-no-yu and Yokoteyama Ski Area,Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

0269-34-2520