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Q&A
We have compiled a list of frequently asked questions.
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Frequently asked questions and answers
Is there a parking lot?
There is a free parking lot in front of the hotel.Parking permits are available at the front desk.
If the parking lot is full, we will direc…Continue readingAbout payment
Upon check-out, please pay by cash or credit card (Visa or MasterCard).(Drinks, rentals, and other fees are all cash only, except for accomm…Continue readingAbout the Hospital
Ichinose Clinic is a 2-minute walk away.(Winter only.Year-end and New Year holidays and weekends only)
There is also a clinic about 25 minut…Continue readingAre there any places to eat outside the hotel?
There are several restaurants of various kinds in the Ichinose area.
There are also restaurants on each slope for lunch.
Within a 30-minute …Continue readingAre there any convenience stores or ATMs nearby?
There is a convenience store (only available in winter) within walking distance.
There is also a post office ATM in the Hasuike area, about …Continue readingDo hotels sell lift tickets?
We do not sell lift tickets at our hotel.
Please purchase tickets at the ticket offices of each ski resort or at convenience stores.I'll be using the train and bus...
An express bus to Shiga Kogen departs from the east exit Nagano Station.
The ride takes approximately 100 minutes, get off at the Ichinose S…Continue readingIs Wi-Fi available?
Available free of charge in all rooms and throughout the facility.Can I take a bath after checking out?
Bathing is possible.Please check with the front desk for bathing times.Is there a luggage storage area or changing room before and after check-in?
The large hall on the 3rd floor will be used as separate luggage storage and changing rooms for men and women.
Please use the safety deposit…Continue readingWhat are the check-in and check-out times?
Check-in is at 3 PM and check-out is at 10 AM.How do I travel between ski resorts?
You can travel to Mount Yakebitai and Sun Valley Ski Resort by lift while still wearing your skis.
Travel to Kumanoyu and Yokoteyama Ski Res…Continue readingIs there a ski school?
Shiga Kogen Ski School is located at Ichinose Family Ski Resort.
Please apply directly at the counter.
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Reservations and Inquiries
Please contact us if you have any questions.