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Q&A
We have compiled a list of frequently asked questions.
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Frequently asked questions and answers
Is there a parking lot?
There is a free parking lot in front of the hotel.Parking permits are available at the front desk.
If the parking lot is full, we will direc…Continue readingAbout payment
Upon check-out, please pay by cash or credit card (Visa or MasterCard).(Drinks, rentals, and other fees are all cash only, except for accomm…Continue readingAbout the Hospital
Ichinose Clinic is a 2-minute walk away.(Winter only.Year-end and New Year holidays and weekends only)
There is also a clinic about 25 minut…Continue readingAre there any convenience stores or ATMs nearby?
There is a convenience store (only available in winter) within walking distance.
The post office ATM is located in Hasuike Area, about a 10-…Continue readingDo hotels sell lift tickets?
We do not sell lift tickets at our hotel.
Please purchase tickets at the ticket offices of each ski resort or at convenience stores.I'll be using the train and bus...
An express bus to Shiga Kogen departs from the east exit Nagano Station.
The bus ride takes approximately 100 minutes. Get off Ichinose Ski …Continue readingCan I take a bath after checking out?
Bathing is possible.Please check with the front desk for bathing times.Is there a luggage storage area or changing room before and after check-in?
The large hall on the 3rd floor will be used as separate luggage storage and changing rooms for men and women.
Please use the safety deposit…Continue readingWhat are the check-in and check-out times?
Check-in is at 3 PM and check-out is at 10 AM.How do I travel between ski resorts?
You can travel to Mt Yakebitai and Sun Valley Snow Resort by ski lift while wearing your skis.
To get to Kuma-no-yu and Yokoteyama Ski Area,…Continue readingIs there a ski school?
Ichinose Family Ski Area has Shiga Kogen Ski School.
Please apply directly at the counter.
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Reservations and Inquiries
Please contact us if you have any questions.